During Event Questions
Most common questions asked during the event.
- Team Photos and the Team Action Package
- Check in QR code
- Says my photos will be removed
- I prepaid, but cannot checkout without paying again
- Is there a discount if I purchase before the event?
- Why do I need to register for photos?
- My player's jersey number changed
- My phone number or email address changes
- If my kid gets hurt do i get a refund?
- I won't be at the tournament, how do I get photos?
- Do you offer a team package?
- How many photos do I get per game?
- I don't remember if I registered
- What happens if my kid doesn’t play?
- What packages do you offer
- Why do I need to request my photos?
- What if I just want one photo?
- We have 3 different uniforms, can we get photos in all of them?
- I thought I got the digital individual with my action photos, why is that not included?
- Is my order ready to pick up?
- What if I don't like the photos that were taken?
- I don't see the pitching photos
- What if there is a rain delay?
- What is a Team Pano?
- Can I get all the photos of my athlete, instead of just 5?
- When will the group picture be taken for the team photo?
- What if my player pitches but you didn't photograph that game?
- What size is the team or individual panoramic prints?
- How many photos am i allowed to save?
- If i didn't sign up or register, can I still buy photos?